Customer Testimonials
Just purchased a new 2026 Ram 1500 from Team Ram Myrtle Beach. It was a great transaction and sales person Pavel Dicusar was a great help with the purchase.
Thank You Gabrielle Landaeta (sales and Leasing consulant) and doug (sales manager) for a great purchase experience.
If I could give this dealership a negative 10,
I would do so without hesitation. It initially started off as a good experience, but then the lying / lack of return of phone calls, and just plain TOTAL unprofessionalism kicked in. I purchased a new truck on November 20th, 2025. I was told that I would receive my registration and new permanent tag, in about 2-3 weeks. Today is January 12th, and my truck sits in my driveway because the temporary registration has run out, and I cannot drive it legally. During this time frame, I have been told numerous lies from I ... Read More DealerRater - Nov 19, 2025
Service visit was very convenient in terms of time. Representatives were cordial and helpful with explaining and finding discounts.
Xavier Kelly , greeted me up arrival, was a gentleman, and professional, through the whole purchasing process. I purchased the vehicle, at the price , we negotiated at. I rate Xavier and my experience, a solid Ten!!!
Tim Gleason was my service contact and he was amazing from start to finish !!!! Explained everything to me. Great commutation. I will be back !!!
Please beware of salesman Xavier. He is a horrible dishonest person who will tell you anything to make a sale. I would give him 0 stars if ut were a option. Buyer beware he is not trustworthy.
I recently had my 3500 ram serviced. I met Tim Gleason who was my service advisor. He met me as I walked in the door with a smile and asked how can I help you. He answered all my questions and was very prompt and polite. My experience from my initial contact to the finish was spot on.
*****Edit to original review*****
I originally purchased a used vehicle from this dealership on Monday 08/12/2024 and on 08/15/2024 I was left stranded due to a component failure with the vehicle. I contacted the dealership and informed them of the situation and requested the vehicle be fixed. A short time later, I was contacted by the General Manager, Bruce Johnson. Mr. Johnson worked with me as well as the Chevrolet dealership my truck was stuck at. The part my truck needed was backordered. Mr. Johnson checked in almost daily to update me on the process of locating the backordered GM part. Within ... Read More DealerRater - Aug 28, 2024
Purchased a jeep from them. We were going to go in tonight and buy the Grand Cherokee that is on the lot as well, assuming it was still there, but not after this.
So… when I purchased the vehicle the oil change sticker said 7,500 for next oil change. (The first oil change was supposed to be free by the way.. at least that’s what our salesman said). My wife took it in for its first oil change since we purchased it. $150 and now the sticker is 5,000 for next oil change. I call up and speak to a “service manager” ... Read More DealerRater - Jul 3, 2024
My service rep was very helpful and accommodating. The only thing that I was a little taken back by was when I was given the cost prior to service it didn't include taxes. I was not expecting another $200 for my bill. Overall the service tech (Tim) was very helpful and easy to work with.
Grady did such a good job, we walked in just looking and drove out with a 2025 Dodge 1500 Laramie back home. Very impressed with the dealership! If I need anything more, I will go no where else! Thanks Team Dodge of Myrtle Beach!
Service guys are excellent; Geremy did a great job getting me scheduled and back on the road! Wouldn’t go anywhere else
They are a local dealership, which is great for the people in the Myrtle Beach area
Awesome! Geremy Reichert and his team went out of way to find parts and keep things moving- Shame on upper management of this dealer ship and Dodge Corp for not having parts nor being able to supply even delivery dates-
Parts to be OEM replaced were complete rear end and Electronic steering assembly- None of these where available in North America and no idea on delivery-
These are plug and play parts….
One part was not right after install; Geremy made quick contact and had new non OEM part replaced- Truck runs great and is performing well-
Geremy’s team ... Read More DealerRater - Apr 28, 2024
Prompt and professional service by Bryan. My service was provided at the time it was scheduled with no delay.
They helped me not only change my oil and fuel filters but went above and beyond helping me find my daughters list chain from under my seats.
Geremy is always a pleasure to work with employees always say hello and the work was done in good time
First class service department..called and set up appointment next day.open on saturdays convenient
Excellent on all the information and details needed, while buying a new vehicle! Was very patient with me while I debated which color vehicle to get. Salesman Justin never got aggravated with me, even though I kept switching up colors. He would just find that color and go through all details of the vehicle. Beyond the best buying a car day I could ask for! Time definitely very well spent that day!! Thank you Team Dodge for my brand new Dodge Charger! Thank you, Stacey Benfield
In for multiple reasons. Service kept me up on the details of my visit. In and out very timely.
Brandon was great and the dealership. Will return m. Professional. Friendly. No long waiting times
They are so helpful with everything and they kept me well. Informed of what was going on with my car.
They always show concern for my needs and do their best to solve the issue in a quick and professional manner
Had my passenger mirror replaced quickly and priced fairly. Knowing that if I would have changed whole mirror housing out myself I would have to remove the inside door panel. Service person was helpful and work done above expectations.
Purchased my preowned Ram truck from this dealer. I was so impressed with that process that I decided to have their service department maintain the vehicle. Made an appointment and checked in. They took the keys and delivered it to me within an hour. Impressive. I'll be back. Thanks.
Excellent service from start to finish. Oil change was completed fast. Service people very courteous.
I had a last minute appointment for a replacement key fob. I lost one of my sets of keys. I checked the parts dept. first to see if they had my key fob in stock, they did and then they transferred me to the service dept. They set my appt. up, I came in, sat in the waiting room like I usually do with a book or magazine. Before you know it, the car was ready. Brian is always very accommodating as well as the rest of the service dept. staff. I have been going there for 13 years since I ... Read More DealerRater - Apr 10, 2024
Excellent service, very courteous, from start to finish the whole process went very good. A great dealership to deal with
Excellent communication and quick service. Everything was completed as promised on time and with a smile. Thank you!
Appointment easy to make. Oil change fast and efficient. Always polite and respectful. Prices alway reasonable and work is done by professionals who will keep my Ram on the road for years to come.
Good service and courteous advisor . Sale people friendly and knowledgeable same with service Department. A pleasant experience.
Great customer service with the attention to details and professional service completed on my Chrysler 200. I'm going to make Team Dodge RAM of Myrtle Beach my #1 SERVICE TEAM!
They did wonderful working with me as they have done in the past for me. I would suggest to anyone to pursue them if wanting to purchase a vehicle.
Fast appointment. Courteous and comfortable area to wait. They keep you informed by te t
Great service always ready for you and takes care of what’s needed! The only place I take my van for service
I had an 8pm appointment for an oil change and I ended up sitting there for almost two hours. I would have probably been there longer if I hadn't gone to the service advisor at 9:40 and asked if there was a problem with my car that it still wasn't done.
The best in the business great customer service and cares about customers and their needs
Sales department ok. Service needs work. If you don't get everything done at one time, you will not get a callback.
Very easy to do business with. No hassle got the deal done quickly. Felt very respected had a great inventory to choose from. This will be my go to dealership for future buys
The associates were great! They had my oil changed in no time. Thank you all very much.
I found the service department at Team Ram to be very professional. They kept me informed of their progress on the repair.
Team Dodge was easy to work with. Grady Crawford is one helluva salesman. I told him what I wanted and when he found it, he called me and help the truck till I got there. And it was exactly what I was looking for. I’ve bought several vehicles from him. He goes above and beyond to help his customers out. Thank you Grady.
They took care of my vehicle in a timely manner they even answered questions professionally a great team
Easy to make an appointed. Informed of progress and completion in a timely manner. All work was done well and auto was clean
Very friendly staff. I will return for the next oil and filter change. Also good coffee.
Not a lot of communication, but reasonable prices overall. Would probably recommend to others maybe
Great service only place I will brimg my vehicle and have been doing so for years, and thankyou Timothy Gleason and the entire staff of the service department for years of great service.
They were easy to work with very accommodating and pleasant. The vihicle was kept clean protected with covers and mats. He explained everything so I could understand. The waiting area was clean, neat and had snacks and drinks. Nice touch.
Great service and prompt response to phone calls. Service tech were completely thoughtfully and clean.
Every experience I've had with this dealership so far has been a good one. No complaints.
I’ve been coming to this dealership for my car service ever since I moved to Myrtle Beach and each time has been good. I’ll continue to bring my car here.
I was pleased with the service on my truck, my appointment was right on time. Was informed on exactly what was done.
From the moment I arrived everything went as smoothly as possible. Having mechanics that constantly work on RAM trucks do the necessary maintenance on my RAM truck is extremely important and gives me confidence that they know what is/isn’t needed to keep my RAM running properly.
Had my ram 2500 serviced on 1/18/24. The service writer Bryan Walker was very professional, helpful, and attentive to my needed repairs, and is a pleasure to work with! The work was completed in a timely fashion, and I'm very happy with the service at Team. Mr. Walker also made me an appointment to service my Challenger the very next day and that was also awesome. Keep up the great work, and I'll see ya when I'm due for repairs again. Thank You.
Excellent service team George is awesome to work with in and out in a good time
Great service team w/Geremy and Leighton! Super accommodating, offer thorough explanations and solutions with out pressure! I felt like my Jeep and I were their priority 100%!
The service department is why I have bought my last 3 vehicles there. Bryan Walker is pleasant, smart, and extremely helpful. See you when it’s time for service again.
Always willing to help and having a smile on their face to greet me when I arrive in
Have bought 2 vehicles from Addy/team dodge and prior to that had all service on two previous vehicles performed there. The Service dept. has been great, with both Bryan and Tim displaying excellent customer service…
Very efficient group service was quick. I was in and our in a timely manner, pleasant to deal with.
My oil change was fast and complete. The service was wonderful and my oil change was free.
Not impressed with the service department. Could not answer questions about options and too over 2 hours to change oil, Will not be utilizing the service area again.
My experience was great My service is always timely and professional. Addition services were recommended.
This dealership was efficient, friendly, and accommodating. Fair pricing and quality service will always bring me back.
Service was great, people were friendly. It was a great experience! This is my hometown dealer and I’m glad they’re here.
I live in NH but am in Myrtle Beach, staying at a camp ground. My 2021 RAM 2500 told me that it was time to have the oil changed. I contacted Team Dodge Ram of Myrtle Beach to see what they had available. Boom- was able to get my truck in the next morning. The process was very easy with instant text communication and reminders.
Oil change day found me driving to Team Ram to find that the service associates where very friendly and attentive. As I waited, in the cozy waiting area, I received an update text with recommended work. After ... Read More DealerRater - Jan 29, 2024
Bryan from the service center was professional ensured my appointment time was met on time
Everyone was at there best they brought my truck up to date on some of the recalls everything was on point
It’s hard to rate because my service writer Geremy was great went out of his way to help me out, but paid 195.00 to have my vehicle come out worse then when I brought it in, and to me, was handed a bunch of BS. Lesson learned.
The process went smoothly, adequate reminders of service date approaching. Explanation of recommended repairs was honest.
Nice to find a dealer that doesn’t feel the need to sell you products or repairs that aren’t necessary. I’ll be returning for sure
Jeremy, service advisor, excellent Eddie, mechanic, amazing mechanic Eddie installed front and rear strut tower braces. They look great and added lots of stability to Challenger!!!
The dealership employees always act in a friendly and professional manner. They offer excellent customer service. I’m happy to do business there.
Everyone was very accommodating, Took time to hep me because I''m handicapped and had my car ready in an hour. .
They were efficient and did everything right kept in side of truck clean and and covered
The dealers are nice and very helpful. It was nice not to have a dealer pushy and making you feel uncomfortable.
Known 2015 ram 1500 power steering issue, They would not contact Chrysler about it, Wanted over $4000 to repair it, I was able to have another mechanic greed a part which seemed to fix the issue, How this is not a recall is just ridiculous this and the known ABS problem with this model truck.
I did not have an emergency repair but the service department took the time to schedule me in. They brought my vehicle in promptly and did the necessary repair and I was on my way. I found the service techs to all by friendly and interested in me and that is a real plus. I will continue to have my vehicle serviced and cared for at TEAM. Thank you "team."
Simple to schedule maintenance, friendly courteous service writers and efficient technicians make this a great place to get repairs and maintenance performed.
I needed to get my Ram 2500 Diesel serviced and was thinking “ugh. This is going to be a hassle” However Team Dodge Myrtle Beach (formerly Addy’s Harbor”) made the whole process painless, efficient, and while not inexpensive due to Biden Inflation Taxes (BIT), it wasn’t as bad as expected. Most importantly the work was done right, completed before the estimated repair time and I was back in the road in one day. This was very much appreciated as this was my work truck which I use daily on the farm. Thank you Team Dodge Myrtle Beach!
Had an issue with car and waited for Service. It was good.service….. Just had to wait about 2 1/2 hours.
Took my Durango in for oil change, service was excellent as usual, have been a repeat vehicle purchaser for many years at Addy Harbor in Myrtle Beach.
Tim in the service department is very nice and kept me well informed regarding my jeep.
Always satisfy with the service receive from Team Dodge . Thanks Team Dodge for your service
Took my truck in for an oil change and tire rotation. Service was great, people were friendly, and the waiting room was comfortable.
Had an appointment for an oil change and tire rotation. Arrived at 9am, appointment was for 930. The service department processed my truck in. Approx. 11am is when they called me up to the counter to tell me the truck is ready. The attendant at reception told me were the lounge was located to wait for my truck. The lounge area could use a remodel. TV station was not appeasing. No way to change the station. That early in the morning, nearly all the seats where filled. No safety inspection was done on the vehicle. For the price you would think ... Read More DealerRater - Dec 19, 2023
I was aware of what I was looking for prior to my visit. They were knowledgeable & answered all my questions with ease. The staff were friendly and professional making the purchase of my 2023 Dodge Charger a quick and easy process.
Service is always provided with a smile. Dealership is clean and waiting area has ample seating.
When I bought my used 2021 RAM, there was damage to the tailgate. I was promised that it would be repaired, The rough work was done but I was told the painter was out with COVID and as soon as he returned, I would be called to finish it. 8 months later I am still waiting. I feel I was cheated and would not recommend this dealer to anyone.
Very good service with short waiting time. Professional service technician and sales people. Clean waiting area.
The dealership has been working to get my part in for at least 2 months. Geremy Reichert, my service specialist at Myrtle beach dodge has been doing a great job in trying to get the part in and letting me know the status. Thx Geremy.
Always love going here. Best customer service around!!!!!!!!!!!!!!!!!!!!I will for sure be back! Happy travels
I liked that they kept me updated throughout the process. They went above and beyond
The Dealership always reminds you to schedule your maintenance and they are always prompt and thorough.
Great service job efficient . On time friendly, did everything we needed. Great online scheduling. Had to reschedule was easy and great for our schedule
Excellent service! Always treated with honesty and respect. Everyone welcomes you and make sure you'll well taken care of. This dealer goes above and beyond for it's customers.
The staff is always friendly, and helpful in all departments. The service is completed in a timely manner
our customer rep was so helpful and kind. wasn't pushy. explained all the in's and out's of the vehicle. stayed in contact with us during our purchase. we would highly recommend him as the go to sales rep.
Team dodge looked into a leaking issue from the rear window that I reported to addy’s over a year ago. George Strumke looked into the issue and found that the leak was indeed real and all parts were covered under warranty. They also found the exhaust manifold bolts were broken and replaced those along with a new gasket, also under warranty.